Solving the Common NordVPN Error: A Guide by Huston Solutions

Technical Writer at Huston Solutions
Expertly Reviewed by the Huston Solutions Tech Team


Solving the Common NordVPN Error: A Guide by Huston Solutions

An illustration emphasizing online security with a digital lock featuring the NordVPN logo.

Hello to all our valued Huston Solutions readers!

In our commitment to tackling tech challenges, today we’re diving deep into a frequent hiccup faced by NordVPN users. Ever encountered the pesky “NordVPN background process is not running” notification? Frustrating, right? Don’t fret; we’ve got you covered with some tried and tested fixes.

1. The Classic Uninstall & Reinstall Trick

This might sound like IT 101, but hey, if it works like a charm, why not? Many of our clients at Huston Solutions found success with this simple step. Just uninstall and then reinstall NordVPN. Voila!

2. Clearing the NordVPN Cache

For those a tad more tech-savvy or looking for an alternative solution, here’s a step-by-step on how to clear your NordVPN cache:

A vector design illustrating multiple devices, all secured by NordVPN, surrounded by protective shield icons

For Windows Users:

  • Press CTRL + ALT + DEL simultaneously to launch Task Manager.
  • Locate and end both nordvpn-service.exe and NordVPN.exe processes.
  • Hit Windows + R to open the Run menu.
  • Type %localappdata%, press enter.
  • Locate and delete the NordVPN folder (this only clears the cache, not the app).

For Mac Users:

  • Press CMD + ALT + ESC together to launch Activity Monitor.
  • Terminate both NordVPN processes.
  • Navigate to Finder → Go → Go to Folder.
  • Type ~/Library/Caches and hit enter.
  • Open each folder and delete the files inside (keep the folders).

With these steps, NordVPN should run seamlessly without that annoying error message.

Still Facing Issues? Contact NordVPN Support

For the rare instances where the above methods don’t do the trick, NordVPN’s stellar support team will gladly assist. Their reputation in the industry is unparalleled, ensuring you’re back online securely in no time.


Final Thoughts
At Huston Solutions, we’re always here to guide you through the ever-evolving tech landscape. We hope this guide proves invaluable. Stay tuned to our website for more tech insights and solutions to keep your digital journey smooth. Until next time!

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